We understand that ReLeaf doesn't exist without loyal customers like you! If you are not fully satisfied with your order, please contact us at firstname.lastname@example.org so we may initiate at return or credit your account. Returns for unopened products will be accepted up to 30 days from purchase date and customers will receive a full refund. Any opened product is not required to be returned and we will credit your account for future purchases. We apologize for any inconveince, but we are not offering for refunds for opened products at this time.